Ordering Policies
Flavorah is a raw material for further processing in the manufacture of anything that needs to taste and smell beautiful. We are capable of working with any size manufacturer to equip them with the flavorings they need.
For online ordering of R&D sample and DIY sizes, visit our main Flavorah flavor shop or an authorized Flavorah Reseller. For purchasing jug sizes over 4oz, you will need a Flavorah wholesale account, which you can set up by following the instructions on the wholesale flavoring page.
Once you have selected flavors in our store, use the “Cart” button at the top right to pay and checkout.
If you have a wholesale account, then you can also order by phone or email with a member of our sales team. Our toll free number is on our lovely contact page.
Shipping & Handling Policy
USA and Global DIY Flavor Ordering
Please visit one of our preferred resellers. We could sell Flavorah flavoring on amazon more easily, but we preferer to support the excellent customer service, education, and selection that you can get from a more local source. Visit our interactive resellers map to find one near your.
Wholesale Ordering
You must ship wholesale products via DHL, UPS Ground, FedEx, or Freight. Shipping for international wholesale orders may need separate payment. Furthermore, customs declarations may be necessary for tariffs depending on your country. The tariff code will be for “Flavoring Materials.” If you encounter difficulty importing products with the customs agency in your country, for example miss-identifying or miss-categorizing your shipment, please feel free to contact us for assistance and further paperwork.
International Shipping Restrictions
Flavorah goods are tendered for shipment DAP (delivered at place). This means that the buyer will be responsible for paying customs tariffs, THCs (Terminal Handling Costs) and other costs and fees that occur in their country once the shipment has arrived at a place of entry. Our primary carriers – DHL, FedEx and UPS – handle many of these important conditions and you will not need to worry about a thing. However, in the case that you need more paperwork, it is important you contact and cooperate with your carrier representative in a prompt manner. Packages left in customs will likely be destroyed. Flavorah will not be held financially responsible if your order is returned, destroyed, or confiscated by your customs agency. You are agreeing to pay any fees owed during the customs clearance process. We cannot accept any returns and do not issue refunds for items abandoned.
More details can be found on our International Shipping Restrictions page.
Accepted Forms of Payment
We accept Visa, MasterCard, Discover, American Express, Wise, Veem, and wire transfers for online orders.
Return Policy
Flavorah is proud to have a 100% satisfaction guarantee for 7 days after delivery. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives.
Flavorah will be happy to replace any items in the unlikely event that they are damaged during transit.
Flavorah is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information supplied, or for inability of a recipient to receive the package on the day specified by the recipient.
Used merchandise may not be returned under any circumstances.
Refused packages are subject to shipping charges, plus a $35 or 20% restocking fee (whichever is greater).
Refunds can only be credited to the originating payment method.
Please contact us for customer service regarding the Return Policy.
